Concierge home care · Richmond

Exceptional care that’s uniquely yours.

Dedicated, concierge-style care for older people, delivered with warmth and discretion — at home, in a private residence or during a stay in the UK.

Arrange a confidential conversation Explore our services
A carer holding hands with an older woman, both smiling
From the team behind St Mary’s Care Team — rated Good by the CQC Qualified, DBS-checked carers 112 Kew Road, Richmond TW9 2PQ

Care that’s dedicated to the details — your routines, your preferences, your culture and your family. Care that feels like coming home.

Our care is rooted in Filipino values: malasakit, a deep empathy for others, and bayanihan, the spirit of community. Whether a loved one lives here or is visiting the UK for a shorter stay, we shape every hour of support around them.

A carer helping an older man in a wheelchair by a sunny window
Unhurried visits, built around the client’s own routine.
A carer knitting together with an older woman
Time for the small things that make a day feel like home.
The care we offer

Support shaped around
one person at a time.

Every plan begins with a free assessment, so the care we deliver fits the person — never the other way round.

01

Personal Care

Discreet help with washing, dressing and daily routines, always with dignity.

02

Live-in Care

A dedicated carer at home, keeping the rhythms of family life intact.

03

Dementia Care

Patient, familiar faces and calm routines that help every day feel safe.

04

Assisted Living

Support with meals, medication, outings and appointments, at your own pace.

05

Palliative Care

Gentle, attentive comfort for your loved one, and steady support for the family.

06

Specialised Care

Tailored support for complex conditions and recovery after a hospital stay.

Our promise

Cared for as if they were our own.

Compassionate care

A personal approach that meets each client’s unique needs with unwavering support.

Reliability & respect

Dependable, courteous service — because uncertainty weighs on clients and families alike.

People first

Spaces where people feel safe, fulfilled and empowered to live their way.

Safety & wellbeing

A qualified, DBS-checked team committed to a safe environment, every visit.

How it works

Three quiet steps to peace of mind.

  1. i.

    Listen and understand

    A confidential conversation about your loved one, their routines and what matters most.

  2. ii.

    Assess and plan

    A free home assessment sets the level of support and shapes a personal care plan.

  3. iii.

    Deliver and review

    Care begins with clear expectations and regular reviews, so it grows with your needs.

Meet our team

Familiar faces, every visit.

Experienced leadership and carers who are chosen for their kindness as much as their skill.

Mary, Chief Executive

Mary

Chief Executive

Over 15 years in elderly care, holding every visit to the highest standard.

Eric, CQC Manager

Eric

CQC Manager

Keeps our care safe, responsive and well-led, from first call to every review.

Mihir, Carer

Mihir

Carer

Calm, attentive and quick to bring out a smile. Plays guitar in his spare time.

Deepa, Carer

Deepa

Carer

Warm and patient, with a love of arts and crafts she often shares with clients.

For fifteen months, our live-in carer looked after my family with infinite care, patience and kindness.
Judith · Live-in care family